Shipping

SHIPPING TO AUSTRIA:
  • For orders under EUR 25.00, we charge a minimum quantity surcharge of EUR 4.00 on top of shipping costs.
  • Shipping costs per package (up to a maximum of 30 KG each) are EUR 8.30.
SHIPPING TO: GERMANY:
  • For orders under EUR 25.00, we charge a minimum quantity surcharge of EUR 4.00 on top of shipping costs.
  • Shipping costs per package (up to a maximum of 30 KG each) are EUR 8.30.
SHIPPING CONDITIONS TO OTHER COUNTRIES:
  • On request or according to effort.

Return

You order risk-free under your statutory right of return according to the Distance Selling Act (Fernabgabegesetz). Within 14 days of receipt by the customer, the goods can therefore be returned to us without giving any reason. The return shipping costs are to be paid by the customer. We would like to point out that TC does not accept goods sent to us without sufficient postage. The goods must be in perfect and unopened condition in all cases.

Return address for Austria

TEPCO GmbH
Glaserweg 20
6890 Lustenau

Return address for Germany

TEPCO
c/o Gerlinde Maier
Schloß Kirchberg 7
88090 Immenstaad

Return address for other Countries

TEPCO GmbH
Glaserweg 20
6890 Lustenau
Austria